代寫 RMIT INTE2412 IT Governance and Change Management

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  • 代寫 RMIT INTE2412 IT Governance and Change Management

    School of Business IT and Logistics
    INTE2412 IT Governance and Change Management
    Assessment Instructions
    Melbourne
    Task 1: IT Governance and Change Management Business
    Report Plan (Individual Work)
    Task 1: IT Governance and Change Management Business Report Plan
    (Individual Work)
    Due: Monday 18 April before 23:59pm
    Worth: 10% of total course marks
    Word limit:  800-1000  words – use template provided on Blackboard
    Overview
    This is an individual assessment task. It requires you to develop a plan for Assessment 2. You
    must use the template provided on Blackboard to complete this structured task successfully. The
    purpose of the plan is to ensure you understand the case study and the requirements for
    Assessment 2, the major report.
    To complete Assessment 2 you are required to write a business report that seeks to offer
    solutions aimed at avoiding IT governance and change management shortcomings evident in the
    operation of a contemporary IT project. It is recommended that you review the instructions for
    Assessment 2 prior to starting to develop your plan. Some detail on the case study and the report
    assessment task is provided here as background information for the plan.
    To complete this plan you will need to research the case study and be able to summarise it in
    your own words. You also need to identify and describe the IT Governance and Change
    Management theories, standards, models, frameworks and concepts that you plan to
    apply/analyse with reference to the case study in Assessment 2.
    The case study
    You will be exploring the Identity Access Management (IAM) system commissioned by the
    WA Health department. Case study details are supplied overleaf.
    Background to the task - Guidance on Assessment 2 – The Report
    You are to write a business report for Assessment 2 that reviews the IT governance and change
    management processes evident in the case study nominated for this purpose. Your report should
    consider the applicability of the various frameworks, models, processes and standards that we
    examine in the course as possible remedies to the challenges apparent in the case study.
    Additionally, your report should present a remediation plan keeping in mind the importance of
    effective IT governance and change management.
    Assessment 1: Preparing your plan
    The course website contains a template that must be used to prepare your plan. The template
    poses a range of questions designed to get you engaged in research for your report. You must
    ensure that you remove all prompts from the plan once you are certain that you have addressed
    the key points required for each section. The plan will:
    •  Describe the topic area and objectives of the planned report.
    •  Provide a detailed structure proposed for the report – similar to a table of contents
    without page numbers.
    •  Identify at least five phrases that you will use/have used to search for information
    via search engines and Library databases.
    INTE2412 Assessment 1 Instructions  2
    •  List at least five high quality, relevant RMIT business format references that you
    will draw on when preparing your report – these must not be resources outlined in
    the case study description overleaf or the course text book. You are required to
    conduct independent research in addition to using these supplied resources.
    Starting point
    Use the class text to support your initial exploration of the themes, concepts and
    frameworks that may apply to the case study:
    • Moeller, R 2013 Executive's guide to IT governance improving systems
    processes with service management, COBIT, and ITIL, Wiley, New York,
    USA.
    Also review the case study introduction provided overleaf and conduct further
    independent research into the case.
    Submission requirements
    The following conditions apply to the submission of your plan:
    •  Written materials are to be submitted electronically in the INTE2412 course site.
    Use the appropriate Turnitin link in the Assessment directory.
    •  Ensure your plan has a satisfactory Turnitin report when you submit. Usually it
    should record a matching score of less than 20%. We are using a template so in
    some circumstances a higher score may be acceptable providing only common
    elements of the template are highlighted (e.g. Headings). Where whole sentences
    or significant portions of sentences are highlighted, try to paraphrase to reduce
    similarity when resubmitting your plan. A whole list of references being
    highlighted as coming from a single source is also problematic whereas a multi
    coloured reference list is usually OK. Always ask your lecturer if you are
    concerned about Turnitin results. Make sure you check your work well in
    advance of the submission due date.
    The plan should be formatted as follows:
    •  12-point typeface.
    •  1.5 line spacing.
    •  Margins 2.54cm (standard setting).
    •  All pages are to be numbered in the footer.
    •  Update the footer to include your full name and student ID number.
    •  You must include potential references formatted using the RMIT Business style.
    •  All sources used in the compilation of your plan should be cited appropriately
    using the RMIT Business style where necessary.
    •  Retain a copy of the report in case of loss through transmission. It is
    recommended that you save a record of confirmation of submission via Turnitin
    too.
    Academic integrity matters
    All work submitted for final assessment must be original and not previously submitted for
    assessment at RMIT or elsewhere. The School will refer instances of plagiarism to the RMIT’s
    Student Disciplinary Committee. Students found to have plagiarized other works will record a
    INTE2412 Assessment 1 Instructions  3
    failure on the plagiarized assessment. Plagiarists may also face additional penalties, including
    exclusion from your degree.
    Before submitting assignments for assessment you must screen your work for plagiarism using
    plagiarism detection software “Turnitin”. You access Turnitin using a link published in the
    course website.
    Submissions that have not achieved acceptable similarity levels via Turnitin will receive zero
    marks. Likewise, any reports detected as having been outsourced to assignment writing
    company will receive zero marks and details forwarded to relevant authorities.
    INTE2412 Assessment 1 Instructions  4
    Marking criteria

    代寫 RMIT INTE2412 IT Governance and Change Management

     
    Criteria
    None
    0 marks
    Somewhat
    Acceptable
    Good
    Professional
    Topic area and objectives: Clearly
    describes the case study and the
    objectives of the assessment.
    Not present  .75 There are issues with clarity,
    language or structure or some key
    points are missing or unclear
    1.5 A generally clear and accurate
    description of the topic and
    objectives is presented 
    2.25 A clear and accurate
    description of the topic and
    objectives is presented and only
    minor amendments are suggested
    3 The writing is of a professional
    standard and the topic and
    objectives are accurate and clearly
    articulated
    Anticipated report structure: A
    realistic, detailed and clear structure
    of the report is proposed that
    demonstrates understanding of the
    case and relevant themes,
    frameworks and concepts.
    Not present  .75 There are issues with clarity,
    language or structure or some key
    points are missing or unclear
    1.5 A generally clear structure is
    provided covering most relevant
    aspects of the case, themes,
    frameworks and concepts
    2.25 A clear structure is provided
    covering all relevant aspects of the
    case, themes, frameworks and
    concepts and only minor
    amendments are suggested
    3 A professional, clear and complete
    structure is provided covering
    relevant aspects of the case, themes,
    frameworks and concepts
    Key phrases used in search engines
    and library databases: At least five
    relevant and accurate phrases are
    provided. Better plans will include
    eight or more.
    Not present  .25 There are issues with clarity,
    language or structure or some key
    phrases are missing or unclear
    .5 A generally clear and accurate
    listing of five relevant and accurate
    phrases is provided
    .75 A clear and accurate listing of
    more than five relevant and accurate
    phrases is provided
    1 A professional and accurate listing
    of eight or more relevant and
    accurate phrases is provided
    Key information sources: At least
    five relevant, high quality sources
    are provided. Better plans will
    include eight or more. NB-None of
    the resources presented may be
    drawn from the case study briefing
    or the course textbook.
    Not present  .5 There are issues with clarity,
    language or structure or some key
    information sources are missing or
    unclear
    1 A generally clear and accurate
    listing of five relevant and accurate
    key information sources is provided
    1.5 A clear and accurate listing of
    more than five relevant and accurate
    key information sources is provided
    2 A professional and accurate listing
    of eight or more relevant and
    accurate key information sources is
    provided
    Overall presentation: Plan uses the
    template, and is professionally
    presented.
    Not present  .25 There are some issues with
    presentation in terms of consistency,
    layout, use of font, spacing or
    structure.
    .5 Presentation is mostly consistent
    with only minor issues evident in
    terms of the template, font, spacing
    and structure 
    .75 Presentation is consistent with
    no issues evident in terms of the
    template, font, spacing and structure
    1 Presentation is professional. The
    work is consistent in layout, use of
    font, spacing and structure. 
    Note that performance indicator descriptions are indicative only and are provided as a general guide. In some cases only part of the indicator description may apply for mark allocation. In cases where indicator
    descriptions are varied, additional feedback will be provided
    Case Study – Identity and Access Management
    The Identity and Access Management (IAM) system was a project commissioned by the
    Department of Health in Western Australia. The system aimed to provide staff at the new Fiona
    Stanley Hospital (FSH) with authorised access to relevant IT systems and buildings (Murphy
    2014).
    Timeline (Murphy 2014)
    •  2008 IAM Project initiated
    •  No business case or project documentation, planned completion 2013
    •  2010 IAM software tender
    •  2011 First phase of project commenced
    •  Role definition and access levels
    •  2012 Business case developed as part of refocused PID
    •  CIO doesn’t support it
    •  2012-2013 Planned completion pushed back 3 times to a final date of December 2014
    •  2013 Development stopped
    •  2014 WA Auditor General reviews project
    •  2014 Fiona Stanley Hospital opens without IAM in place
    Key resource to use as a starting point for research
    The WA Auditor General’s report
    Murphy, C 2014, Information Systems Audit Report, Western Australian Auditor
    General, viewed 1 February 2016, <https://audit.wa.gov.au/wp-
    content/uploads/2014/06/report2014_14-ISAudit.pdf>.
    The case was also discussed in detail in class in week 1.
    INTE2412 Assessment 1 Instructions  6

    代寫 RMIT INTE2412 IT Governance and Change Management
     

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